Protecting our customers also means maintaining our commitment to transparency in the use of their personal data. For this reason, we want you to know the measures that Zurich Santander applies to ensure that your personal data is perfectly protected in accordance with the General Data Protection Regulation (GDPR) and its adaptation to Spanish regulations through Organic Law 3/2018, of December 5, on Data Protection and Guarantees of Digital Rights (LOPD).
By means of this privacy policy, Zurich would like to inform you of how we collect, process and share the data you have provided to us through this website.
This policy applies by default in those cases in which something different is not expressly established in an informative clause of a section, section of the web page or independent informative clause that we may provide you before processing your personal data.
Last update: 2023
Who is responsible for the processing of your data?
Zurich Santander Insurance America S.L.
Postal address: Avda. de Cantabria, s/n, 28660 Boadilla del Monte, Madrid.
Privacy Contact: protecciondedatos@zurichsantander.com
Legitimation of Processing
Consent of the person concerned | If you give us your consent, we will carry out the processing related to the scope of the consent and the purposes informed. |
Legal obligation | We may also process your personal data because we are required to do so by law. |
Legitimate interest | We may process your personal data when it is necessary for the satisfaction of legitimate interests of both parties. |
Public interest | We will process your data for the performance of a task carried out in the public interest or for the exercise of public powers vested in us. |
Zurich Santander will process the User's personal data for specific, explicit and legitimate purposes in accordance with the data protection information provided by the User, all of which are necessary for the provision of services, for compliance with our legal obligations or based on legitimate interest, as detailed in each case.
Thus, Zurich Santander may collect and process the personal data of users provided on the Web for navigation through this website, in accordance with the Cookies Policy that you can consult the following link: protecciondedatos@zurichsantander.com
Confidentiality, security and quality in data processing
You guarantee that the information you provide to Zurich Santander is true, accurate, complete and up to date according to the actual situation and will be liable for any damage and/or harm, direct or indirect, that may arise as a result of the falsity, inaccuracy, incompleteness or failure to update the information you have provided us with.
The data we collect will be treated with the utmost reserve and confidentiality. Zurich Santander implements all technical and organizational security measures available to ensure the confidentiality, integrity and availability of personal data.
With whom do we share your data?
We will only communicate your data when we have previously informed you, for the provision of services or legitimate interest of Zurich Santander, compliance with legal obligations or, failing that, if you have given us your consent.
What rights do Users have in relation to the protection of their data?
The regulations in force give the owner of the data the right to access, rectify and delete the data, as well as to exercise other rights, as explained in the following table:
Law | Description |
Access | You may consult your personal data included in Zurich Santander Insurance America S.L. files. |
Correction | You will be able to modify your personal data when they are inaccurate. |
Suppression | You may request deletion of your personal data. |
Opposition | You may request that your personal data not be processed in certain cases. |
Treatment limitation | You may request the limitation to the processing of your personal data in the following cases: - As long as the challenge to the accuracy of your data is verified. - When the processing is unlawful, but you object to the deletion of your data. - When Zurich Santander does not need to process your data but you need them for the exercise or defense of claims. When you have objected to the processing of your data for the performance of a task carried out in the public interest or for the satisfaction of a legitimate interest while we verify whether the legitimate grounds for the processing outweigh yours. |
Portability | You may receive, in electronic format, the personal data you have provided to us and transmit it to another entity. |
If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
You may exercise these rights by sending a reasoned and accredited communication to protecciondedatos@zurichsantander.com.
You also have the right to file a complaint with the competent supervisory authority (www.aepd.es) if you believe that the processing does not comply with the regulations in force.